Support

HOW CAN WE HELP?

WE SUPPORT OUR CUSTOMERS ACROSS CHANNELS

At AstraCore, we believe great support should be accessible wherever you are. That’s why we offer assistance across multiple channels—email, live chat, support tickets, and more. Whether you need technical help or account guidance, our expert team is ready to respond quickly and effectively.

Traditional Email Support

Prefer email? No problem. Our dedicated support team is available around the clock to respond to your inquiries via email. Whether it's a technical issue or a general question, you'll receive a thoughtful and timely response from a real expert—no bots, just helpful humans.

Live Chat

Need immediate assistance? Our live chat support is available 24/7 to provide real-time help. Whether you have a quick question or need troubleshooting guidance, our support team is just a message away. Get fast, accurate answers in the convenience of a live chat conversation.

LIVE CHAT NOW

24X7 Call Center

Our dedicated call center is available 24/7 to provide personalized support whenever you need it. Whether you're facing a technical issue or have questions about your account, our experienced team is just a phone call away. We pride ourselves on providing clear, efficient, and friendly service to ensure your experience is seamless.

CALL US NOW

Support Tickets

For more complex issues or detailed requests, our support ticket system allows you to submit inquiries that will be handled by our expert team. Once submitted, you’ll receive regular updates on the progress of your request until it’s resolved. We ensure that each ticket is given the attention it deserves.

SUBMIT A TICKET

Social Media

Stay connected with us on social media! Follow us on our platforms for the latest updates, tips, and helpful insights. Our team is active and ready to engage with you, whether you have a quick question, want to share feedback, or simply want to stay in the loop.

SEND A TWEET